Calling All Car Lovers!
At Pro Auto Care, we share your passion for automobiles and are dedicated to providing top-notch service to our customers. We are enthusiastic, skilled, and have a commitment to excellence. If you have a love for cars and a drive to deliver the best in auto repair, you’ve come to the right place.
What You Can Expect Working Here
- 4 ½ day work-week
- Weekends off
- Medical, dental, & vision insurance
- 401-K with 4% company match
- Paid training opportunities
- Quarterly team building activities
- Air-conditioned shop
Team Building Events We’ve Done
- Go-cart races
- Axe throwing
- Top Golf
- Holiday parties
- Pool Parties
- Cocktail mixing classes
- WorldPac STX Training in Nashville
Our Core Values
- Honesty: we are transparent in our car diagnosis
- Integrity: We do the right thing
- Value: We offer fair prices
- Driven: We are committed to ongoing staff training
Current Job Openings
Service Advisor
Job Summary:
We are a very busy automotive repair shop in Louisville, KY. We provide top-notch repair service as an alternative to the dealership. We provide a robust warranty program and have a large customer base from being in business for over 30 years.
We are in need of an experienced Service Writer/Advisor who can sell service and repair. We are a hard working fast paced team that is looking for someone that is honest, positive, dedicated, well groomed, has great customer service and is ready to be part of a fantastic team.
We offer many Benefits!
- Competitive pay, starting at $65,000 a year
- NO WEEKEND work!
- HALF DAY FRIDAYS!
- Very competitive pay
- Health, Dental and Vision Insurance
- 401k with 4% company match
- Paid vacation and holidays
- Paid training opportunities
- Great work environment
- Team friendly atmosphere
- Quarterly team building activities
- And more!
Responsibilities:
- Greet customers and assist them with their service needs
- Provide recommendations and estimates for services based on vehicle inspections
- Coordinate with the service team to ensure timely completion of repairs
- Communicate effectively with customers regarding service updates and additional recommendations
- Manage service appointments and maintain accurate records of services provided
- Sell additional services or products as needed
Requirements:
- Prior experience in automotive service advising or related field
- Proficiency in vehicle maintenance and repair terminology
- Strong knowledge of brake systems, air brakes, oil changes, tire services, and general mechanic work
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and multitask effectively
- Sales experience is a plus
This position offers the opportunity to work in a dynamic environment where you can utilize your automotive knowledge and customer service skills to provide exceptional service to our clients.
Job Type: Full-time
Pay: From $65,000.00 per year
Automotive Service Technician
Job Summary:
We are a very busy automotive repair shop in Louisville, KY. We provide top-notch repair service as an alternative to the dealership. We provide a robust warranty program and have a large customer base from being in business for over 30 years. We are looking for an experienced Automotive Technician to join our team. The ideal candidate will have 5+ years experience in automotive repair and maintenance, and be able to diagnose and repair minor mechanical and electrical issues. The successful candidate will also be able to work independently and as part of a team, and be able to follow instructions accurately. This is an excellent opportunity for a motivated individual to join a growing team of professionals. This is a flat rate position with a generous production bonus.We offer many Benefits!
- NO WEEKEND work!
- HALF DAY FRIDAYS!
- Very competitive pay
- Health, Dental and Vision Insurance
- 401k with 4% company match
- Paid vacation and holidays
- Paid training opportunities
- Great work environment
- Team friendly atmosphere
- Quarterly team building activities
- Air-conditioned shop
- And more!
Responsibilities:
- Perform routine maintenance such as oil changes, tire rotations, and brake repairs.
- Some minor diagnoses and repair of automotive systems.
- Test parts and systems to ensure they are working properly.
- Inspect vehicles for necessary repairs and maintenance.
- Keep accurate records of work performed.
- Follow safety procedures when working on vehicles.
Job Type: Full-time
Pay: $25.00 – $55.00 per hour
Service Manager/Advisor
Full job description
Job Summary:
We are a very busy automotive repair shop in Louisville, KY. We provide top-notch repair service as an alternative to the dealership. We provide a robust warranty program and have a large customer base from being in business for over 30 years.
We’re excited to be expanding our team! This is a brand-new position created to support our growth, and we’re looking for someone who’s ready to grow with us. We are in need of an experienced Service Manager/Advisor. This role is critical to the overall success of the business. They are the keeper of the values, the maintainer of the standards, and the leader whom everyone in the shop follows. The person who fills this role will not only lead and manage all aspects of the shop, they will also sell repairs to clients as needed to help the shop reach its sales goals.
We offer many Benefits!
- Competitive pay, starting at $85,000 a year
- NO WEEKEND work!
- HALF DAY FRIDAYS!
- Very competitive pay
- Health, Dental and Vision Insurance
- 401k with 4% company match
- Paid vacation and holidays
- Paid training opportunities
- Great work environment
- Team friendly atmosphere
- Quarterly team building activities
- And more!
Responsibilities:
-Manage Employees: Be the leader of the shop’s staff and help them to meet the objectives & sales targets set forth by the company. Enforce and maintain the company’s values, policies, and systems. Administer the employment practices of the company in partnership with the owner. Provide coaching to employees who aren’t meeting standards or expectations.
Manage Shop Work-Flow: While maintaining quality standards, maintain a balanced/efficient workflow using the company’s systems such as the “workflow-board”, shop management software, and internal best practices. Manage tech workloads by monitoring and dispatching work in order to achieve the best possible results.
Sales: Sell repairs and service to clients using company guidelines and best practices.
Manage Costs: Ensure that costs are kept under control by staff in all areas of the shop and find ways to reduce cost while maintaining the customer service and quality standards of the company.
Customer Service: Handle all customer service complaints, negative online feedback, and other customer service issues. This may include confronting and assisting frustrated customers. Prevent customer service issues whenever possible by monitoring/ensuring that all the verbal and written commitments/contracts made by staff are being honored. Provide coaching to staff regarding how to give better customer service based on observations made and/or from feedback from clients.
Other tasks: Allow no job to be too small or beneath oneself. Fill in on tasks as needed to maintain the flow of the shop. Examples could be: running a shuttle, selling tickets, checking g out customers, cleaning the bathroom, picking up a part, or any other task that can be safely completed which is needed.
Requirements:
Management Experience: Must have at least 2 years experience in any management or supervisory position.
Sales Experience: Must have at least 1 year experience in any sales role or demonstrate an ability to sell.
Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.
Computer Knowledge & Ability: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs.
Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form.
Math Skills: Must possess ability to count. Must know how to perform basic math functions using a calculator.
Physical Demands: Must be able to get into and out of various vehicles without assistance. Must be able to drive a motor vehicle with passengers.
This position offers the opportunity to work in a dynamic environment where you can utilize your automotive knowledge and customer service skills to provide exceptional service to our clients.
Job Type: Full-time
Pay: From $85,000.00 per year